FAQ
| Licensing Plans & Pricing Audiodrome FAQs Music Additional Assets Software Training, SOPs and Ebooks Invoices Payment help Claims |
Licensing
Why choose an Audiodrome license?
An Audiodrome license gives you access to our top-notch music catalog, with lifetime coverage for any project created during your active subscription.
Can I share videos on multiple channels?
Yes! With the Commercial license, you can share projects across unlimited channels. The Personal plan allows sharing on one channel per platform (Facebook, YouTube, Instagram, TikTok, Twitch, Podcast). Need help? Just reach out!
Is my license valid worldwide?
Absolutely! Our licenses are valid globally, so you can use Audiodrome assets in projects across the world, no restrictions.
How long will my license last?
Once your project is published with downloaded assets, it’s covered forever under the terms of your active license.
Which license works for social media?
The Personal License covers non-paid social media sharing on one channel per platform (e.g., Facebook, YouTube, Instagram, TikTok, Twitch). For paid ads or branded content, choose the Commercial License for unlimited platforms and channels. If you’re creating content for clients, the Business License allows you to use our assets across your clients’ social media channels.
What if I sell projects to clients?
If you’re creating for clients, the Business License covers unlimited projects for multiple clients, with full commercial use.
Who should hold the license for client projects?
For client projects, the client should be the license holder, unless you have a Business license.
Does my license cover the client’s video projects?
With the Business License, yes. Your clients are covered for projects you create. For additional projects, they’ll need their own license.
How do I ensure my client is always covered?
With a Business license, your client is covered for the specific video you create. If they need proof of your license, feel free to share your license document with them. Plus, we provide you with an agreement with usage rights for the end user of the project.
Can I share assets with others?
No, Audiodrome licenses are non-transferable. The Business License allows client work, but assets cannot be shared independently.
Where can I share my Audiodrome projects?
You can share projects created with our assets on any platform worldwide! The Personal plan allows you to register one channel per platform, while the Business plan lets you and your clients share projects on multiple channels.
Can I use assets in my films or TV?
Yes! Audiodrome is perfect for filmmakers and content creators. You can use our music and sound effects in films, TV shows, and documentaries. The Commercial License covers screenings in theaters and festivals, and TV broadcasts as well.
Is Audiodrome’s music royalty-free?
Yes, our music is royalty-free, but it doesn’t cover PRO royalties for broadcast or public performances. Contact your broadcaster for more details.
Do I need to credit Audiodrome?
No need to credit Audiodrome, but we’ll appreciate it if you do!
Can I transfer the license?
No, licenses are non-transferable and cannot be passed on to others.
Can I distribute my project on DVD/Blu-Ray?
Our licenses don’t cover distribution. If you need a custom license, contact our team.
Can I use assets in trailers or ads?
Yes, Audiodrome assets can be used in trailers and ads with our Commercial License.
Can I monetize my videos?
Yes! You can monetize your videos on platforms like YouTube, Facebook, Instagram, TikTok, Twitch, and more. The Commercial License covers unlimited channels.
Can I use assets in live streams or podcasts?
Yes! All Audiodrome plans allow the use of assets in live streams and podcasts. The Personal and Commercial plans cover one podcast, while the Business plan covers multiple podcasts.
Do licenses include synchronization rights?
Yes, music licenses include synchronization rights for using music with visual content like films, videos, and TV shows. Choose the right license for your project, and you can use the music legally and without issues.
Can I use music for in-store or live performances?
No, our licenses focus on synchronization for video creation, not audio-only use for live performances or in-store playback.
Can I modify or edit the music and sound effects?
Yes, you’re free to modify or mix the audio as part of your video project. The license covers usage but not ownership of the assets.
Can I include assets in client ads, branded content, or billboards?
Yes! With the Business License, you can use our music and assets for client projects, branded content, ads, and billboards worldwide.
Do broadcasters need a license to air videos on their network?
If you’re a broadcaster featuring videos, you’ll need our Business plan for coverage.
Can I use assets in my online course?
The Commercial License covers the use of our music and SFX in e-learning courses, online videos, and monetized content.
Can I share your music on my YouTube soundtrack channel?
Unfortunately, we don’t permit our music to be used in audio-only projects (even with a still image as the video background) or in videos featuring stock images/footage where our music takes center stage.
Can I upgrade my license later?
Yes, you can upgrade your license anytime. Simply contact our support team, and we’ll guide you through the process.
Can I use Audiodrome assets in crowdfunding projects?
Yes, you can use Audiodrome music and SFX in videos for platforms like Kickstarter or Indiegogo. Just make sure to select the Commercial or Business license if the project involves commercial use or client work.
What should I do if I get a claim?
No worries! With our license, you have the right to use assets in your videos, and we’ll help resolve any issues swiftly. Just reach out to us immediately and provide:
- A screenshot of the claim
- A link to your video
- The asset title (song or SFX name)
- The claimant’s name
Once we have all the information, we’ll work closely with the copyright owner to resolve the claim as quickly as possible.
Is it possible to make VOD projects for online platforms?
Absolutely! With a Commercial or Business license, you can create and share your videos specifically for commercial VOD purposes.
Can I include music or SFX in a radio ad?
Sure thing! With Audiodrome’s Business license, you can use our music and SFX in radio ads on traditional or internet radio stations, such as Spotify, Sirius XM, and more.
To learn more, visit our license.
Are the assets allowed in my commercial projects or ads?
Definitely! With Audiodrome’s Commercial license, you’re covered for using assets in commercials or advertisements, including sponsored ads, as long as it’s within the proper use guidelines. Feel free to create branded and commercial projects for any platform worldwide, such as TVCs, social media, websites, and beyond!
Can I use assets for billboards or other out-of-home advertising?
You bet! Our Business license covers out-of-home advertising like billboards, point-of-sale displays, and in-store video ads.
Can I use the music in wedding videos?
With Audiodrome’s Business plan, you can use our music to create stunning videos for your clients’ special day. The license covers the use of music in the videos you make, and both you and your clients can share the film on as many channels as you like!
Sign up today!
What if I need a custom license for a large-scale project?
If you’re working on a large-scale project or have specific needs beyond our standard licenses, we offer Enterprise solutions. Contact our Sales Team to discuss a custom agreement tailored to your needs.
Can I include the music & SFX in my trade show or exhibition video?
You bet! With Audiodrome’s Business license, you’re covered to use our assets in your videos displayed at trade shows or exhibitions. However, our license doesn’t allow for audio-only playback at live events. Since this falls under public performance, it’s a good idea to check with the event organizer to learn more about using the music in that setting.
Can I download and store the music tracks for future use?
Yes, once you’ve purchased a license, you can download and store the music tracks for future use in multiple projects. Your license covers lifetime use for all assets downloaded during your subscription.
Can I use the music for adult-only content?
Our license doesn’t cover the use of our assets in pornography or excessively violent content. Audiodrome’s terms for proper use are designed for content that could be shown in public theaters or on broadcast networks accessible to general audiences. In other words, if your film would get a rating from G to R, you’re good to go! But if it would receive an NC-17 rating, our license won’t cover that.
Can schools or universities use the license?
We don’t currently offer a license that covers both a school and its students under one plan. Each license is meant for a single user. However, if you’re looking for a plan to cover your school and students, feel free to reach out to our sales team for more information.
If a school subscribes to an individual Audiodrome plan, it provides coverage for one person’s projects created by and for the school. Personal projects won’t be covered.
With a Business plan, students can create projects for the school, but personal projects still won’t be covered. The school is responsible for ensuring there are no copyright violations.
Can Audiodrome’s license cover me if I’m hired by a business for a project?
With our Business plan, you’re covered for client projects!
The Business license allows you to use Music & SFX in videos on any platform worldwide, including commercial projects. Your clients can monetize the video on their channels, and your license for use will never expire.
The Business plan includes all tracks from the music compilation with unlimited use, ensuring your clients are covered for the projects you’re hired to create.
Please note that Personal & Commercial licenses only cover personal projects shared on your own channels, but you can monetize your channel.
Can I use assets for purposes other than video?
Audiodrome’s license specifically covers the use of assets in projects mentioned in our license agreement. Since Audiodrome is designed for video marketing, assets can’t be used as standalone (audio-only) or without being part of a video or podcast.
That means you’re not allowed to use, record, perform, present, publicly play, copy, distribute, transfer, share, sell, or license the assets as standalone items in any way.
Can I post Audiodrome’s music by itself on my channel?
Our licenses don’t cover using our music or uploading videos with our music solely for listening purposes. Audiodrome’s music is meant to enhance your stories in video or podcast projects, not to be made available on its own.
Stand-alone uploads include complete or nearly complete tracks paired with a still image (e.g. artist and track name) or simple animations, part of a compilation video, or any use where the visuals or narratives are of secondary importance. Online radio usage also violates our terms and is considered stand-alone. As a result, we reserve the right to monetize any videos on YouTube or other platforms that feature stand-alone use of our music.
Can I use Audiodrome music for telephone hold music?
Sorry, but telephone-hold music isn’t covered by our license. Audiodrome is designed specifically for video creators. Our music can’t be used as a standalone audio without being part of a video. This means it’s not allowed to use, record, perform, present, publicly perform, copy, distribute, transfer, share, sell, or license the music on its own.
Can I have exclusive rights to the songs I download?
Unfortunately, no. All the songs in our catalog are available for every user on an equal basis. We don’t offer exclusive rights to any song. We’re all about creative freedom, so our license is non-exclusive, allowing any asset you use to be accessible and used by other creators as well. If you have a big project and our Commercial license doesn’t meet all your requirements, feel free to reach out to our sales team to discuss a custom solution.
Can I use the assets in my app?
Our Personal & Commercial licenses don’t cover using Audiodrome music in an app. However, the Business plan might be just what you need! With it, you can:
- Develop an app that offers assets to your end users
- Design an app that incorporates Audiodrome assets within the user experience
- Create an app that includes videos featuring Audiodrome assets (videos in-app)
Please note that playlists or music players aren’t covered by any of our license agreements.
Which plan do I need to use Audiodrome assets in my game?
Audiodrome is designed with video creators in mind. To use our assets in your game, you’ll need the Business plan.
Which license should I pick to use Audiodrome music in my audiobook?
The Commercial license might just be the perfect fit for your needs!
Which license should I choose to include Audiodrome music in my product?
Since Audiodrome is designed for video creators, the Personal plan won’t be suitable. However, the Commercial or Enterprise agreement might be just what you need!
Sign up to start creating awesome content today!
Can I use a track in more than one video or project?
Absolutely! With Audiodrome, you can use each track in multiple videos or projects as often as you like. We’re all about giving you unlimited creative possibilities!
Plans
Which plan is right for me? Here’s a breakdown of our plans!
Personal Plan
The Personal Plan is perfect for non-commercial use. You can add Audiodrome’s music and SFX to your videos across one channel on one social platform (YouTube, Facebook, Instagram, etc.). It’s ideal for hobbyists or personal content creators.
Commercial plan
The Commercial Plan covers freelancers, self-employed individuals, and small businesses. It provides unlimited use of music across all platforms, including YouTube, Facebook, Instagram, websites, and ads. You can also use the assets on multiple channels for your business.
Business plan
The Business Plan is for agencies and professionals working with multiple clients. It includes all the benefits of the Commercial Plan and allows you to provide royalty-free music for client projects. Each client’s project gets a Commercial License under your subscription.
Is content made for third parties covered by the Commercial subscription?
Nope! For creating content for third parties, you’ll need the Business license. The Commercial subscription doesn’t cover that.
What is the difference between a Personal and Commercial license?
The Personal License is for non-commercial use, while the Commercial License is for freelancers and small businesses creating content for their own commercial purposes.
What’s the difference between the Commercial and Business licenses?
The Commercial License is for creating content for your own business, while the Business License includes multi-client work and offers Commercial Licenses for each of your client’s projects.
Which plan should I choose if I have multiple YouTube channels?
If you have more than one YouTube channel, our Commercial or Business licenses are perfect for you! With these plans, you can use the assets in your videos across all your channels without any restrictions or extra fees based on views, audience size, or viral success.
With a Personal License, you can only use the assets for projects shared on a single channel. This plan is better suited for content creators just starting out, offering coverage on:
- 1 YouTube
- 1 Facebook
- 1 TikTok
- 1 Instagram
- 1 LinkedIn
- 1 Podcast
Sign up to start creating amazing content today!
How can I obtain an Enterprise license?
If you require more coverage than our Business Plan offers, such as for companies with 100+ employees or multi-seat teams, contact us for a customized Enterprise License.
Audiodrome FAQs
How can I contact Customer Support?
Our support team is always ready to assist you! Just send us a ticket and we’ll be happy to help
Can I buy a copy of the product as a present?
Yes, you can! Spread the joy of creative freedom by purchasing a plan for someone else. Simply sign up with the recipient’s name and email address, and they’ll receive a surprise email confirmation after payment is made.
To start, visit our Pricing page and select the plan you’d like to gift. If you have any questions, feel free to reach out!
How quickly will I get the music I licensed from Audiodrome?
Right away! Once your payment is processed, you’ll be directed to your download page within minutes, and we’ll also email you a link. If you don’t see the email, check your “Spam” or “Junk” folder. Audiodrome members can also access their downloads from their account dashboard.
How can I locate my license agreement?
Your license agreement is always available in the Membership Area. Simply log in and navigate to the Licenses section from the menu to access your agreement. If you have any issues, feel free to contact us and we’ll be happy to assist.
Where can I find the privacy policy?
Audiodrome’s Privacy Policy can be found HERE or in several locations on our website.
Where can I find the Terms of Use?
Our Terms of Use can be found HERE or in several locations on our website.
Is there an age requirement to use your music?
Yes, Audiodrome is designed for creators who are at least 16 years old. If you’re under 16, please get permission from a parent or guardian before using our platform.
How should I credit Audiodrome properly?
For online videos and live streams, kindly include a mention of audiodrome.net in the video description. You can choose the wording, such as “Music by audiodrome.net.”
For social media, simply use the hashtag #audiodrome to credit us, like “Music by #audiodrome.
Do you have any affiliations with record labels or publishers?
No, we own 100% of the rights to our music. You don’t need to worry about involving any third parties when using Audiodrome music in your media projects.
Can I upgrade my plan?
Absolutely! We have an upgrade option inside the members’ area.
Do you offer refunds?
Since our products are digital, we don’t offer refunds. However, if you experience any issues with your purchase, please reach out to us, and we’ll do our best to resolve it.
Do you offer exclusive licenses?
Audiodrome licenses are non-exclusive, meaning multiple users can license the same track. If you’re looking for exclusive licensing options, please reach out to our Sales Team for custom solutions.
Music
What types of music are available on Audiodrome?
Audiodrome offers a wide variety of music genres and styles, including background music, intro/outro tracks, music for explainer videos, podcasts, commercials, and more. We cater to different tempos and moods, perfect for marketing videos, social media content, and client projects.
Is Audiodrome music available for purchase elsewhere?
No, Audiodrome music is exclusively available on our platform. You won’t find our tracks on other marketplaces or music libraries. This ensures that all of our music is fully licensed and unique to Audiodrome, giving you peace of mind when using it for your projects.
Is Audiodrome music AI generated?
No, all of the music available on Audiodrome is created by professional composers and musicians. We pride ourselves on offering high-quality, handcrafted music to ensure it meets the creative and emotional needs of your projects. While we embrace technology, the creative process behind our tracks is entirely human.
How is the music sorted and categorized?
Audiodrome music is organized by tempo (downtempo, midtempo, uptempo) and by various video categories to suit your project needs, including:
- Product Explainer Videos
- Commercial or Promotional Videos
- Social Media Videos
- Event Highlight Videos
- Animation Videos
- Unboxing Videos
- Demo Videos
This makes it easy to find the perfect track based on the type of content you’re creating.
Can I edit, modify, or transform the music?
Yes, with all of our licenses, you’re free to edit, modify, and mix the music to fit your project. You can add vocals, and effects, or change the length to match your content perfectly.
Can I add my vocals to Audiodrome music?
With an Audiodrome license, you’re welcome to sing, rap, or speak over the song as long as it’s part of the story you’re telling in your video. However, the license doesn’t allow for audio-only usage, and you can’t claim the composition as your own.
That means you can’t release the song as your own on music platforms like Spotify, Soundcloud, or Apple Music. The audio should only be shared as part of your project.
If you’re unsure whether your project is covered or have any questions, feel free to get in touch with us. Our team is always eager to assist!
Do I have to give credit if I use your music?
If you purchase our royalty-free music, you are not required to give credit. However, I will greatly appreciate if you choose to do so.
What file formats are available?
All of our music tracks are available in MP3 and WAV formats, giving you the flexibility to choose the format that works best for your project’s needs.
Is the music royalty-free?
Yes! All of the music on Audiodrome is 100% royalty-free. This means you can use it in your videos and projects without paying ongoing royalties, as long as you follow the license agreement.
Can I request custom music for my projects?
Yes! If you need custom music tailored to your project, feel free to contact us. We’ll be happy to discuss your needs and create a unique soundtrack just for you.
Additional Assets FAQs
What additional assets are included in the Business license?
The Business license offers access to a range of exclusive assets designed to enhance your marketing projects. These include software, specialized visual assets, sound effects, marketing resources, and customizable templates that are not available in other plans.
How do these additional assets benefit my business?
The exclusive assets included in the Business license allow you to create high-quality content efficiently. Whether you’re working on videos, websites, or social media campaigns, these assets will help you deliver professional results for your clients.
Are the assets customizable?
Yes, the assets provided in the Business license are fully customizable, allowing you to adapt them to fit your specific project needs. Whether it’s images, videos, or sound effects, you have the flexibility to make them your own. Plus, we will show you how.
Do the assets cover different content formats?
The assets included with the Business license are designed to support a variety of formats, including videos, social media, websites, and more. They are optimized to fit different content types seamlessly.
Are there any restrictions on the usage of these visuals on social media?
There are no restrictions on using the visuals across unlimited social platforms and channels per platform. You can use them on YouTube, Facebook, Instagram, Twitch, TikTok, and more.
Are the visuals in Audiodrome offers royalty-free?
Yes, all visuals included in both the Audiodrome Commercial and Audiodrome Business offers are royalty-free. This means that once you purchase the offer, you can use the visuals in your projects without paying any additional fees or royalties.
Can I use the visuals in commercial projects?
Absolutely! Both offers allow you to use the visuals in commercial projects, including paid advertising, corporate content, and more. The Business offer also extends the commercial license to your clients’ projects.
Can I use these assets for client projects?
Yes, you’re fully licensed to use the additional assets for client projects. This allows you to expand your service offerings while maintaining high production quality across multiple platforms.
Are there any restrictions on the size of the audience that can view the content using these visuals?
No, there are no audience size restrictions when using the visuals from Audiodrome offers. You are free to use them in projects, regardless of how large the audience is.
Are any of the assets generated using AI?
No, none of the assets provided are generated using AI. All assets have been carefully created to ensure quality and consistency for your projects.
Are there any hidden fees or royalties that I need to pay after purchasing the offer?
No, there are no hidden fees or additional royalties required. The purchase of the Business License grants you access to use the visuals royalty-free.
Is training included with the Business license?
Yes, the Business license includes training resources to help you make the most of the assets provided. This training covers a variety of marketing topics, ensuring you can maximize the value of these assets in your projects.
Software
What kind of software is included in the Business license?
The Business license includes a variety of software tools to support your marketing and business development efforts. These tools cover social media automation, lead generation, content creation, tracking, and more, designed to help you enhance your online presence and improve efficiency.
How can I use the included software to improve my marketing?
The included software allows you to automate your social media posts, generate leads, create compelling content, track performance, and more. These tools are specifically designed to simplify and enhance your marketing strategy.
Is the software AI-powered?
Yes, several tools within the Business license use AI technology to streamline processes like content creation, lead generation, and speech-to-text conversion, helping you save time and effort.
Can I use the software for lead generation?
Yes! The Business license includes tools specifically for lead generation, making it easier to find and connect with potential clients for your business.
What kind of content creation tools are included?
You’ll have access to AI-powered tools that help generate engaging content, including text for ads and social media posts, speech-to-text conversion, and more.
Can I track the performance of my marketing efforts with the software?
Yes, there are tracking tools included that allow you to monitor the performance of your marketing campaigns by tracking clicks, conversions, and more.
How do these tools help with social media marketing?
The software suite includes a social media automation platform that allows you to schedule and plan posts for up to a year, making it easy to maintain a consistent online presence.
Are there any restrictions on where and how I can use the software tools?
No, once you have obtained a license, you can use the software tools for your business purposes without geographical limitations.
What rights do I have over the content created using these tools?
You have full rights to the content you create. Audiodrome doesn’t claim ownership over any content generated by its users.
Are there any limitations on commercial use of the created content?
There are no limitations! The content can also be used by the end users of the license holder in their commercial projects, but they cannot redistribute or extract digital assets for other projects.
Can I resell or distribute any content or templates I create with these tools?
End users can utilize the content for their commercial purposes but are not permitted to redistribute or extract digital assets for other projects.
Does Audiodrome claim any rights over the content users create using their tools?
No, Audiodrome does not claim any rights or ownership over the content users create using the software tools.
How does Audiodrome handle user data and content in terms of privacy and security?
Audiodrome takes user data and content security seriously. While the exact measures weren’t detailed in our discussions, it would be best to refer to Audiodrome’s Privacy Policy and Terms of Service for comprehensive information.
What happens to my created content if my software license expires or is terminated?
Your created content remains yours. However, without an active license, you may lose access to the software tools and any updates or support. You should ensure you have backup copies of all content you produce.
Training, SOPs and Ebooks
What kind of training do I get with the Business license?
With the Business license, you’ll have access to training that covers a range of key marketing topics. Whether you’re looking to sharpen your social media skills or dive into advanced SEO techniques, we’ve got you covered with easy-to-follow lessons.
What are SOPs, and why are they useful?
SOPs (Standard Operating Procedures) are like a roadmap to success! These step-by-step guides help you manage tasks like Facebook Ads or SEO more efficiently, ensuring you’re using proven methods to get the best results.
What can I expect from the Ebooks?
Our Ebooks are packed with insights and tips to help you level up your marketing game. From boosting conversions to growing your audience, these resources are designed to give you actionable advice you can start using right away.
How can the training and checklists make my marketing better?
The training and checklists take the guesswork out of your marketing efforts. By following these guides, you’ll learn how to run campaigns that are more efficient, more effective, and, ultimately, more successful.
Are the courses beginner-friendly?
Yes, many of the courses are designed to be accessible for beginners, but there are also more advanced courses available for those looking to expand their knowledge.
Can I use the SOPs and checklists for client work?
Yes, the resources available in the Business license are designed to help you with both your own projects and your client’s work, making them versatile tools for any business.
Invoices
How do I get an invoice for my purchase?
To receive an invoice for your purchase, just contact us with your request, and we’ll prepare and send it to you manually. Feel free to reach out anytime if you need assistance.
What if my company needs an invoice before buying a subscription?
No problem! If your company requires an invoice before completing the purchase, just contact us with the necessary details, and we’ll prepare a pre-purchase invoice for you.
Can I get a VAT invoice?
Yes, we can provide a VAT invoice. Just reach out to us with your VAT details, and we’ll prepare one for you.
What if I need to change the details on my invoice?
No problem! Send us the updated information, and we’ll adjust the invoice accordingly.
I lost my invoice. Can I get another copy?
Of course! If you’ve misplaced your invoice, simply contact our support team, and we’ll send you a new one right away.
Will I receive an invoice for every purchase I make?
Invoices are provided upon request. Just contact us after your purchase, and we’ll happily prepare one for you.
Payment Help
What payment methods do you accept?
We currently accept payment with major credit cards. If you encounter any issues, feel free to contact our support team for assistance.
Can I pay with a debit card?
Yes, debit cards are accepted along with credit cards. Just choose your preferred payment method at checkout.
What should I do if I encounter a credit card error?
If you see an error message while paying, it’s usually a temporary issue between your card provider and our payment processor. Try the following steps:
- Retry with the same or a different card.
- Refresh the page and clear your browser cache.
- Double-check that your payment details are correct.
If the issue persists or your card was declined due to a fraud alert, use an alternative payment method or contact us for further assistance. You may also need to reach out to your bank for more details.
Can I use multiple payment methods for one purchase?
Currently, we can only accept one payment method per transaction. If you have any special requests, feel free to contact our team, and we’ll do our best to help.
Is my payment information secure?
Absolutely! We use secure payment processors to ensure your information is fully protected. We don’t store any payment details on our site.
Does Audiodrome charge VAT or tax?
No, Audiodrome does not charge VAT or tax.
Are there any additional fees after I pay for my copy?
No! There are no hidden fees.
Is it possible to get a refund?
As Audiodrome offers digital products, refunds are not available once a purchase has been made. Please ensure you’re certain before completing your order.
Claims
Why did you get the claim?
Since my music is copyrighted, YouTube’s digital fingerprinting system, Content ID system, is informing you that your video contains copyrighted material.
What should I do if I receive a copyright claim on YouTube?
We sincerely apologize if you experience this issue. Rest assured, all our music is 100% copyright-clear, and using it with your purchased license is perfectly legal.
Unfortunately, false or mistaken copyright claims are common on YouTube. If you receive one, follow these steps to resolve it:
- Contest the Claim:
Don’t panic! There’s no need to remove your video or replace the music. YouTube won’t ban or penalize you. The copyright notification will eventually be dropped (it may take a few hours to several days). If monetization is activated on your video, any lost revenue will be restored from the day you contested the claim. - Submit a Counter-Notification:
When YouTube asks for a reason, select “I have permission or a license to use the content claimed in my video”.- If you used our free music with credit, provide the download page link.
- If you purchased a license, include your license certificate number and a link to the music page.
- Step-by-Step Guide:
- In YouTube Studio, locate the video and select Copyright Claim (in the “Restrictions” column).
- Click See Details.
- In the pop-up window, under Actions, click Select Actions and choose Dispute.
- Check the box that says “My dispute isn’t based on any reasons above…” and continue.
- Select “License: I have permission or license to use the content claimed in my video”.
- In the box, include the following:
- “I used music from audiodrome.net with a purchased license. My license certificate number is [insert your certificate number], and the music I used is [insert music page link].”
- If You Haven’t Received a Claim Yet:
Send us the video link and your order number (found in your purchase confirmation email). We can whitelist your video in YouTube’s system, typically on the same day.
Please note that Audiodrome music cannot be uploaded to YouTube’s Content ID system. Doing so may cause copyright issues for others and violates our licensing terms.
If you have any questions or need further assistance, feel free to contact us!
Step-by-Step Guide to Dispute a Copyright Claim on Facebook (Meta)
- Go to Your Support Inbox: Log in to your Facebook account and go to Settings & Privacy > Support Inbox to view any copyright claims.
- Locate the Copyright Claim: Under Reports About Others, find the copyright claim related to your video.
- Dispute the Claim: Select the option to Dispute the claim. Facebook will ask for more details.
- Submit Your License Information:
- State that you have permission to use the music under your Audiodrome license.
- Provide your license certificate number and the link to the music track used in your video.
- Make it clear that the music is royalty-free and properly licensed for use in your content.
- Wait for Facebook to Review the Dispute: Facebook will review your claim and, in most cases, drop the copyright notice.
Step-by-Step Guide to Dispute a Copyright Claim on Instagram
- Go to Instagram Notifications: If your video is flagged, Instagram will notify you directly in your app notifications.
- Open the Copyright Notice: Click on the notice and select the option to Dispute the claim.
- Submit Your License Information:
- Choose “I have permission or a license to use this music.”
- Enter your Audiodrome license certificate number and provide the link to the track used.
- Submit the Dispute: Once you’ve filled in the details, submit the dispute, and Instagram will review it.
- Wait for Instagram to Review: Instagram typically resolves the issue within a few days.
How to Dispute/Clear Copyright Claims with Facebook (Meta) and Instagram?
When you purchase files from Audiodrome, you are granted a Royalty-Free License that allows for worldwide, perpetual use across all media platforms, including TikTok. However, TikTok currently doesn’t have a system for proactively providing your license before uploading your video. If you receive a copyright claim, follow these steps to dispute it:
Step-by-Step Guide to Dispute a Copyright Claim on TikTok:
Receive a Copyright Claim:
If TikTok raises a claim on your video, don’t worry. Since you have full rights to use the content, you can file a dispute.
Submit a Counter-Claim:
TikTok offers a Counter-Notification Form for you to challenge the claim. Here’s what to do:
- Fill out the form with all the required information.
- Under the section “Evidence to substantiate your appeal or counter-claim”, provide a copy of your Audiodrome license certificate.
- Include a link to the music used in your video and clearly state that you have full rights to the track under Audiodrome’s royalty-free license.
European Union Users:
If you’re in the EU, you can also use copyrighted material under specific exceptions such as criticism, review, or parody, as long as it adheres to TikTok’s Community Guidelines. When submitting your counter-claim, you must still provide your Audiodrome license as proof of rights.
Resolution:
Once submitted, TikTok will review your dispute. In most cases, since you have proper rights to the content, the claim will be removed.